Shipping policy
At Patchnes, we strive to provide excellent service, including secure and reliable shipping for every order. All shipments include tracking information so you can monitor your package from dispatch to delivery.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after payment is confirmed.
Shipping Rates & Estimated Delivery Times
United States Shipping:
- Processing Time: 1–2 business days
- Estimated Delivery Time: 6–8 business days after shipment
- Shipping Cost: $6.99 flat rate
- Free Shipping: Orders over $50 qualify for free shipping
United Kingdom Shipping
- Processing Time: 1–2 business days
- Estimated Delivery Time: 9–10 business days after shipment
- Shipping Cost: $9.99 flat rate
- Free Shipping: Orders over $70 qualify for free shipping
Shipping Regions
We currently ship to:
- United States
- United Kingdom
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs inspections, or peak seasons. Delivery does not occur on Sundays or public holidays.
International Shipping Disclaimer
Once an order has left our warehouse, Patchnes cannot be held responsible for delays caused by shipping carriers or customs authorities. In some cases, orders with higher total value may require a signature upon delivery.
If you experience any tracking issues or delivery delays, please contact the shipping carrier directly. You may also reach out to our support team for assistance.
Customer Support: suppport@patchnes.com
How Can I Track My Order?
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your shipment’s progress until it arrives at your doorstep.